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Manager (SAP)

Job Req ID:  92519
Date:  04-Jun-2022
Department:  Information Technology

Shah Alam, 10, MY, 40170

Working Hours:  Monday to Friday (Regular hours), one Saturday in

Job Descriptions

Job Responsibilities
01) Develop and evaluate plans and criteria to be carried out by team members; provides direction and leadership.
02) Oversees all ERP related application daily operating issues , i.e SAP , TGERP , OSTRIO , BISTRACT , JPS etc.
03) Acts as liaison with project team and client service team for troubleshooting: investigate, analyze, and solve software problems.
04) Maintain a thorough knowledge of the organization and adheres to all organizational standards.
05) Responsible primarily take over from project team on successful implementation of SAP and related ERP applications providing functional expertise, guidance, presentation.
06) Business process reengineering.
07) Ensuring level 0 til level 5 support are enquipt with user guide / FAQs / related documents.
08) Enchancing user experience when facing daily inquries on system application.
09) Coaching team members to strengthen support level to enhance the clients’ business functionality and overall performance, while maintaining a high degree of customer satisfaction.
10) Shall take additional responsibility as instructed by the immediate superior.
11) The scope of authority shall refer to the selected work process procedure/ instruction.

Job Requirements
01) Bachelor’s Degree in Information Technology or equivalent from reputable universities.
02) SAP MM & WM configuration experience.
03) Good command of English & Malay & Mandarin (spoken and written).
04) Results oriented, strong follow up and good negotiation skills.
05) Pleasant personality and able to interact all level of people.
06) Honest and Trustworthy
07) Possess cultural awareness and sensitivity
08) Outgoing, personable, responsible, self-motivated, and confident
09) Able to work independently as well as a team player
10) Effective problem solver, able to analyze problems and provide clear recommendations
11) Completed at least 2 full lifecycle SAP implementation experience
12) Able to travel when job required

Why Join Us?

Top Glove is proud to be the employer of choice of 10,000 employees from diverse background. We provide career growth opportunities to our people and encourage innovation as well entrepreneurial ideas to support our vision and mission.

At Top Glove, we are on the lookout for young talents and experience professionals with quality mindset. As the world’s largest rubber glove manufacturer, we are continuously expanding rapidly, and invite qualified individuals to join and grow with us.