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Admin, TGGD Medical & Dental

Job Req ID:  100256
Date:  22-Jun-2022
Department:  TGGD Medical & Dental
Location: 

Shah Alam, 10, MY, 40170

Working Hours:  Monday to Saturday (Regular hours)

Job Descriptions

Job Responsibilities
1) Responsible on managing the day to day functioning of a clinic setting to provide an improved and better customer service as well patient care.

2) Oversee the upkeep hygiene and maintenance of the facility and ensuring staff attendance as per rostered.

3) Monitor and review behavioral standards, discipline, and integrity of

4) Assist with communication support for the team while dealing with both straightforward and complex enquiries from a range of various sources which including the clinical teams, patients and clients

5) Patient Liaison services including management of patient complaints including analyzing failure, corrective and preventive action to respond to internal/external patient complaints.

6) Ensure all messages are communicated precisely and dealt with in an appropriate and timely manner.

7) Assist in the compilation and reporting of weekly, monthly and quarterly clinic performance statistics with the Clinic Manager to be presented on weekly basis during the operations meeting.

8) Ensure the delivery of high-quality standards is being always provided to our patients.

9) Make recommendations and implements programs to measure and improve service provider/patient relationship

10) Ensuring compliance with the ACC’s established mission, goals, objectives as well as accreditation and regulatory requirements.

11) A full QMS training will be conducted at Global Doctors and implementation guideline and maintaining Quality of Medical Services (QMS)


Job Requirements
01) Bachelor of Science in Business Management

02)Good command of English & Malay (spoken and written).

03) Results oriented, strong follow up and good negotiation skills.

04) Pleasant personality and able to interact all level of people.

Why Join Us?

Top Glove is proud to be the employer of choice of 10,000 employees from diverse background. We provide career growth opportunities to our people and encourage innovation as well entrepreneurial ideas to support our vision and mission.

At Top Glove, we are on the lookout for young talents and experience professionals with quality mindset. As the world’s largest rubber glove manufacturer, we are continuously expanding rapidly, and invite qualified individuals to join and grow with us.